FAQ

Al-Firdous is a community initiative dedicated to supporting vulnerable individuals and families through a range of services, including a charity shop, food bank, women’s classes, prisoner support, hot meal distribution, and more. Our mission is to provide emergency relief, long-term support, and sustainable development programs to empower those in need. 

We offer a variety of services, including:

1. Charity Shop: Selling donated items to support our projects.
2. Food Bank: Providing food packs to low-income families and individuals.
3. Hot Meal Distribution: Regularly distributing meals to the homeless.
4. Women’s Classes and Workshops: Skill development, health workshops, fitness classes, and more.
5. Counselling and Emotional Support: One-to-one sessions to help those facing challenges.
6. Prisoner Support: Gift packs for male and female prisoners during Ramadan.
7. Community Hub: A safe space for coffee, chat, and social connection.

Our services are primarily aimed at low-income families, women, refugees, the elderly, and anyone in need of support, regardless of background or circumstances.

You can visit our centre during opening hours, contact us by phone or email, or reach out through our social media channels. Our friendly team will guide you through the support available.

There are several ways to support us:

• Donations: Make a financial contribution through our website.
• Volunteer: Join our team to help with various projects.
• Charity Shop Contributions: Donate items for resale.
• Fundraising: Organise or participate in events to raise funds.
• Gift Aid: Make your donation go further by signing up for Gift Aid if you’re a UK taxpayer.